Tales From The Mouse House

[Geekyfanboy]

Major problems...:( Seems that when I created the new website (talescast.com), and attempted to forward the old podcast feed (did the whole line of code in the old feed thing), I failed to include the actual feed from the new site (according to an Apples forum reply). So, not quite sure how to include a feed code for a new site, when the feed isn't actually there yet, but I'm no expert. From what the forum said, I have two choices, neither of which sound fun. The first is to trash the first feed thus removing the entire podcast, Tales From The Mouse House from iTunes, losing all our listeners, subscribers, feedback, etc. Then rebuilding a new podcast with a slightly different name (because Apple iTunes will get confused and reject it if I don't), then start from scratch. The second is to attempt to contact someone from iTunes support (hopefully not someone from India with a script that doesn't know how to even LISTEN to a podcast) and have them help me redirect the existing feed to the new website. Argh. I truly hope I haven't hosed this. Any ideas gang??? Al

Oh man I'm so sorry to hear that.. I wouldn't go with #1, do everything you can to keep everything in place. I'd go with #2 and hope the person at itunes could help you. Did you shut down your podbean site.. could you just re-activate that, at least for the time being until you can fix all this?

[QuadShot]

Hi Kenny, no I still have podbean but the feed actually came from another iWeb site. I'm not sure why I can't just correct the current rss code. I just left out the feed from the site (just put talescast.com) in the old rss code. Logically, I should be able to just alter that line to include the podcast rss feed, wouldn't you think? I'm going to try that tonight and if that doesn't work l'll try the iTunes help. Man, this year is ending much like it started---crappy!! :)

[QuadShot]

Well gang, horrible news so far. I've tried EVERYTHING I can think of, but nothing works. From what I gather, I messed up. iTunes of course didn't answer my original question about how to redirect a podcast feed from iWeb, so they referred me to their forums. A very helpful guy wrote very descriptive instructions, however, made the mad assumption that I knew how to write code. He neglected to insert the part where you don't just add your websites URL, but the feed part of it as well. So...now iTunes is in a destructive loop when it comes to my podcast. Since I directed it at a website and not a podcast feed, it's stuck and can't see anything. I tried to insert the redirect code into the new site, but doesn't do a dang thing because iTunes isn't looking at the rss.xml. It's looking somewhere at the actual website. So...I've sent a plea for help to the iTunes folks and am hoping for a productive fix that does not include dumping the old feed and starting all over again, losing all the listeners we've worked VERY hard to get thus far. Makes me very upset to think that a stupid mistake on my part, and a seemingly small one, can completely disrupt the flow. You'd think that a company like Apple could help, or at least be willing to help and fix it. In fact, the gentleman who helped me originally told me that I have only two options: hose it all and start from scratch or contact iTunes. He said that 99% of the time they won't help, and will direct you to the message forums. But...there is that 1% of the time when you get someone who CAN and WILL help you move your feed. My question is, if that 1% can do it, why don't they ALL? It's obviously possible to do from their side of the fence so WHY THE HELL not do it for all customers? Anyway, sorry for the mess up for anyone who listens to Tales From The Mouse House. Kenny, you can subscribe for now, and listen to all the shows up to current at www.talescast.com.  This is the new site and I've uploaded all the old shows there. Thanks...Al

[Meds]

Sorry to hear that Al, keep using podbean to keep the show going. Have you asked RICO?

[Feathers]

Sorry to hear that Al, keep using podbean to keep the show going. Have you asked RICO?

:offtopic Why does the iPhone always capitalise Rico's name? Mine does that too.

Sorry to hear of your problems Al, I don't have any knowledge in this area so all I can offer is sympathy. :(

[QuadShot]

Thanks guys...Rico...any suggestions sir?

[QuadShot]

Hey Gang, Ok, it's official. We had to resubmit our podcast feed to iTunes for approval, now we're just waiting on them to get Tales From The Mouse House Podcast in the Store. That's the good news. The bad news is that since all of you who subscribe through iTunes are subscribed to the old feed, you'll need to delete that out of your iTunes library and search for Tales From The Mouse House Podcast (add podcast) and resubscribe. All the old episodes will be there once you do. Oh, and until then, you can visit our NEW website at www.talescast.com. You can listen to all the audio shows and watch all the video shows right there! That's WHY we made this incredibly complicated and mishap laden journey to move to a larger web host! So, Joyce and I should be recording our Christmas episode this week, and posting it on www.talescast.com for you to enjoy! Once iTunes has updated us, we'll let you know.

Remember, if you have questions or comments, feel free to contact us at talespodcast@cox.net or leave us a voicemail on the "HOTLINE" at 304.TALES23. Thank you all so much for being such loyal friends...~~~Al & Joyce

[Meds]

Cool, glad you have got it sorted out. Remember to email people on your mailing list. :D

[Geekyfanboy]

Looking forward to getting back on itunes so I can finished listening to them.. I think I've listen to half of them so far.

[QuadShot]

Will do. Thanks for being there for us everyone! We truly appreciate it. Al

[QuadShot]

Just a little something to hold you over until Tales From The Mouse House returns! Ladies and Gentleman...from Disney's ElecTRONica...for your viewing pleasure....LASERMAN!!!!
LaserMan

[KingIsaacLinksr]

You know what I've learned from all this?:  I am asking all podcasters what to do before I actually do a podcast.  Geez, sounds like 1 messup, 1 wrong RSS website and your goose is cooked.  X_X. 

Anyway, great to hear its fixing up now!  :)

King

[QuadShot]

King, actually, it's all about paying attention to detail. Learn everything you need to do before you actually do it. Then as you're doing it...pay close attention to what you're doing. As I've said before, I'm not exactly a computer programmer. So...I messed up. I did figure out a fix for my mess, but of course, I wasn't careful when I recoded and set myself into an unrecoverable issue. Oh well!

[moyer777]

Al, laserman rocked.  Thank you!

[QuadShot]

glad you liked it Rick. In fact, when I was editing that up, I thought for sure you'd like it. For some reason, it says Rick all over it! Probably the music. Actually, the song I have at the beginning and end is from the original Tron. I tried to use a song by Daft Punk that's in Legacy, but YouTube removed it...UMG owns and won't share! :(