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Author Topic: Slight forum outage tonight...  (Read 3862 times)

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Online Rico

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Slight forum outage tonight...
« on: December 06, 2010, 05:40:50 PM »
Well, I lost just a tiny bit of respect for Dreamhost tonight.  Or at least their tech support folks.  Not to get too technical but the forum went down and when I contacted support they told me to up my private server resources because the MySQL database was running out of memory.  Now, this should NEVER happen with such a small forum.  Plus if I had upped the resources that immediately costs me more money per month.  So, I sent a request in to reboot the server and behold, the forum is back up!  This tech guy was making it sound like I permanently needed to allocate more memory.  Now, why would I need to do that??  It's not like 1000 new members just joined.  Anyway, hopefully this was just a little glitch.  I'll be keeping an eye on it.

Online Rico

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Re: Slight forum outage tonight...
« Reply #1 on: December 06, 2010, 05:43:25 PM »
Oh, also, if everyone could please clear out their old PM's, that would be great! 

- thanks!

Offline Geekyfanboy

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Re: Slight forum outage tonight...
« Reply #2 on: December 06, 2010, 06:25:07 PM »
Glad things are working again.. there was a slight panic happening on tweeter :) But we can all breath again.

Online Rico

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Re: Slight forum outage tonight...
« Reply #3 on: December 06, 2010, 08:28:03 PM »
Just a little glitch.  Hopefully all is well now. 

Offline Dangelus

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Re: Slight forum outage tonight...
« Reply #4 on: December 07, 2010, 03:35:40 AM »
Isn't that the first rule of tech support? Blame the customer! :)

Glad everything is ok.

Offline Bromptonboy

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Re: Slight forum outage tonight...
« Reply #5 on: December 07, 2010, 03:57:23 AM »
They are probably not clearing out the tempdb - or probably not dumping the DB enough.  Easier to make you pay for an expansion then to deal with the issue!
Pete

Online Rico

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Re: Slight forum outage tonight...
« Reply #6 on: December 07, 2010, 10:17:30 AM »
They are probably not clearing out the tempdb - or probably not dumping the DB enough.  Easier to make you pay for an expansion then to deal with the issue!

Yeah, I know.  This guy just immediately wanted me to up my resource setting (i.e. spend more money).  I tried to tell him that things have been running fine.  He never even suggested a server reset.  As we were live chatting, I sent a request in on my own to reset the server and within a minute all was fine.  I guess tech support folks are hard to come by these days.  ;)

Offline Feathers

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Re: Slight forum outage tonight...
« Reply #7 on: December 07, 2010, 10:24:08 AM »
As long as it wasn't caused by 'John' hacking the site to get you to buy those Chinese domains.

I know it's unnusual here but I don't have a podcast of my own.

Offline KingIsaacLinksr

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Re: Slight forum outage tonight...
« Reply #8 on: December 07, 2010, 03:25:03 PM »
Isn't that the first rule of tech support? Blame the customer! :)

Glad everything is ok.

Oh don't get me started on companies that blame the customer.....*twitch*

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