Main Decks > Star Trek
Trek News - TNG Remastered Like TOS
Dangelus:
I'm wondering if they'll recall these sets globally. Otherwise you're only choice will be to buy the existing set and request the replacement discs...
Meds:
It will be global I should think. Of course it depends on sales
Ktrek:
--- Quote from: Rico on August 01, 2012, 07:32:13 AM ---
Really a bad way to start this Blu-Ray series off. I'm going to look into this. If I have to bother sending them the bad discs I'm just going to return my set to Amazon for a full refund.
--- End quote ---
You don't have to send the discs back but Sony does want the code on the first disc. It begins with SL and is really hard to see. I could not read the whole code with the naked eye. I had to borrow a magnifying glass to read it and even then the disc had to be held just right to get the light to reflect in such a way to be able to see the numbers. Anyway, if you do the call thing be sure you have that code because they will ask for it. Replacements will be mailed after the 10th of August. Pretty good response time considering.
Kevin
Rico:
Yep. This is the email I received back from them:
To receive replacement discs 1, 3 and 4 for Star Trek: The Next Generation Season 1 Blu-ray, please Reply to this email and provide the following information:
Your Name
Your Address
Your City, Your State Your Zip
Your Phone Number
The entire Inner ID number, located on the back of disc 1, 3 or 4 on the inner hub. It should begin with the letters SL
Replacement discs will be available beginning August 10th. We will ship out within 5 days of this date.
We apologize for any inconvenience this may have caused you.
So, I think I'll keep my set for now and get the replacements. This way I'll still have the future collectible of the "bad audio" disc versions too. LOL!
moyer777:
well if anyone replaces the discs and doesn't want them, I would be up for paying the shipping on them to get to my house! I don't care about the sound problem, and would love to see them in HD.
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